The Case of the Missing Legs - A Customer Call Sparks a Nostalgic Memory

 Arjun works as a customer support executive at payrentz, a rental company offering a wide range of home appliances and furniture on rent in Chennai and Coimbatore. Arjun relished the daily interactions with customers, helping them find solutions and ensuring they were satisfied with their rental subscriptions. One routine day, a call came in that unexpectedly brought a flood of memories.

"Hello, this is Arjun. How can I assist you today?" he answered cheerfully.

On the other end of the line was a perplexed customer. "Hi, I just received the single door fridge rented from payrentz for 12 months, but there's a problem—it only has two legs! Where are the other two? The legs on the back are missing! I read good reviews about you guys before placing the order but this was not expected. It seems your refrigerator has a unique way of standing out - literally! With two legs in the front and none in the back, it’s taking minimalism to a new level.

Arjun was momentarily taken aback, and the question reminded him instantly of his college hostel mess incident years ago, and the laughter that followed. He couldn’t help but chuckle softly.

"Thank you for your call, Mam" Arjun began, still smiling. "I understand your concern, but rest assured, the fridge is designed to have only two legs". Even when I took a fridge on rent, I had the same query. A fridge typically has two front legs that are adjustable and two rear wheels or fixed support instead of legs. This design serves a few practical purposes. It might seem like something’s missing, but I promise it’s exactly how it’s supposed to be.

The customer though had a sigh of relief, continued, "Oh, I see! Thanks for clarifying. I started to think that something got lost in transit." But can you tell me, why is it designed like that? Arjun continued to explain. Sure, Mam. Please note that it serves primarily three purposes:

1.     Leveling: The two front legs are adjustable so that you can level the fridge. A properly leveled fridge helps in the efficient operation of the compressor and prevents doors from swinging open or closed unintentionally.

2.     Stability: The fixed rear supports or wheels ensure that the Refrigerator stays stable and doesn't wobble. The wheels also make it easier to move the fridge when necessary, such as for cleaning or maintenance.

3.     Air Circulation: Slightly elevating the front with adjustable legs can help with proper airflow underneath the fridge, which is important for cooling efficiency and avoiding overheating.

As he reassured the customer, Arjun’s mind drifted back to a different time—his college days—when he faced another mysterious case of missing legs, though of a very different kind. Arjun bursting out of laughter recounted the story to his colleagues and reminisced about their time in the hostel. Who would have thought that a seemingly trivial event from his college days would resurface in such a way?

In the lively corridors of a college hostel, friendships were forged over late-night study sessions, pranks, and, most memorably, meals in the hostel mess. Among the most cherished memories for Arjun and his friends group was the time they planned a special dinner party to celebrate the end of exams. It was a feast that had everyone excited, especially because of the roasted chicken, which was the star of the menu.

As the friends gathered around the long dining table, the aroma of spices and roasted chicken filled the air. Laughter and chatter echoed as plates were passed around. But just as they were about to dig in, someone exclaimed, "Wait a minute! One leg is missing!"

Confusion spread across the table as everyone paused to count the chickens and their legs. There were supposed to be eight chicken legs, but no matter how they counted, they could only find seven. The friends joked about who might have sneakily taken the missing leg, turning the dinner into an impromptu investigation. After much laughter and teasing, the mystery of the missing chicken leg remained unsolved.

However, Arjun now has a delightful new chapter of solved missing legs—one that made Arjun appreciate the humor in life’s little coincidences. The memory of that missing chicken leg had come full circle, from a hostel mess to a customer's kitchen. To rent fridge from payrentz click here.